How quickly are packages delivered?
Most orders are delivered within 5-10 business days on average. Some orders may take up to 20 days due to post office delivery delays. But don't worry we provide a tracking number with all our shipments so you always know when your order will arrive.
Does Kaukab ship to all countries?
No, we don't ship to some countries because of legal restrictions or shipping carrier limitations. For now, Kaukab doesn't ship orders to Crimea, Cuba, Iran, Syria and North Korea. This list may change periodically.
Are the packaging materials recyclable?
The poly bags used in our packaging are recyclable, low-density polyethylene, FDA and USDA compliant.
What products do we use?
We source products and fabrics from ethical brands and suppliers that comply to labor, environmental, and safety standards. Bella+Canvas, Gildan, Alternative Apparel, Next Level Apparel, Hanes, Augusta Sportswear, Flexfit and Bayside.
Do all items in orders always ship together?
Each item we ship may have different delivery times. This is because some products are packaged and shipped separately, depends on the product type.
What if the order is lost in the mail?
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. before contacting us please make sure to check with your local post office to try locating the lost order.